So, you’ve decided that bring-your-own-device (BYOD) programs are a useful trend, rather than a passing fad. And you’ve determined that a BYOD program would be a good fit for your construction company. But you’re still a little fuzzy on how to make the transition process go as smoothly as possible.
Fear not: With a little planning and foresight, your BYOD program can go off without a hitch.
Start with a Policy
Before you start thinking about apps, devices, and other details, you need to have your BYOD policy clearly defined. Some important questions to ask include:
Which devices will you support? Are you going to be iOS-only, Android-only, or try to accommodate both? Will you give employees a list of approved devices, or let them use whatever they have/want?
Are you going to pay for part or all of each employee’s data plan? If so, does each worker get a stipend, or will workers need to file expense reports?
What security measures are you going to require for each device — and the data on it?
Which apps are approved, and which are absolutely forbidden on your job sites?
How will you handle employee privacy? What data is collected from employees’ devices, and what personal information will never be collected?
Conduct an Employee Device Survey
In order to ensure the success of your BYOD program, you need to know how many mobile devices it needs to support. How many of your employees already have smartphones and/or tablets, and how many will get them if you start the program?
You’ll also need to know what platforms your employee devices are using. If everyone’s using iOS, great – you can forge ahead with iPhone and iPad-friendly apps. But if you’ve got an even split between iOS and Android, you’ll have to be more careful about choosing apps that everyone can access.
Protect Both Employee and Corporate Data
Make sure employees also understand what information you will collect from their devices, and how that information will be used.
You’ll also need to provide a way to keep corporate data separate from personal data on each employee’s device. Mobile device management (MDM) software will help you with this, configuring employee devices to both access your network and keep your corporate data secure.
According to a 2013 report by the Ponemon Institute, cited by Construction Business Owner Magazine, the average corporate security breach cost $5.5 million dollars. Securing your data both through software solutions and a strict security policy is vital to the success of your mobile device program.
Make Program Enrollment Simple
The mobile device management software you choose should not only give employees secure access to corporate data, but make enrollment in the program as painless as possible.
If your signup process is too complex, fewer employees will bother. Choose software that lets employees enroll via an easy means, such as an email link to create a profile in the MDM software. The program should also provide step-by-step instructions to make the signup process clear and simple.
Allow Self-Service Solutions
In order to ensure your employees don’t lose time working with the software or their devices, make sure you have a platform that provides self-service solutions to common issues. These issues can include:
PIN and password recovery.
GPS location of a lost device, using a web portal.
Ability to remotely wipe a lost or stolen device to remove all corporate data.
By thinking and planning ahead, you can create an almost seamless transition to your new BYOD program. With everyone on the same page from the start in terms of security, privacy, and allowable use of devices during work hours, both you and your employees can enjoy the convenience of headache-free mobile collaboration.
What concerns do you have about starting a BYOD program? If you’ve already implemented one, what pitfalls did you encounter?