Customer Support

Have questions about our platform? Connect with us through some of our resources down below. We will help you get to where you need to go as fast as possible!

I'm a RedTeam User and need assistance.

If you have questions that you need to be answered, your first stop is here.

Help Center

Login and visit our Help Center where you can see our extensive Wiki, Video Tutorials, and Place Tickets to request help.

Product Releases

View and read through each Product Release that RedTeam has. We update our platform every three weeks.

Customer Support

Couldn’t find what you were looking for? Send an email over to our customer support staff and we’ll check into the issue.

Existing Customer Chat Support

If you have an immediate concern, please use our live chat function after logging into your RedTeam account or activate our LiveChat feature on the bottom right of this page.

Frequently Asked Questions

Who is RedTeam for?

RedTeam is made for commercial general contractors that sub out their work.

What will the cost be?

There are unlimited options as well as per person licenses. View our pricing here.

How quickly can I get started?

Most customers complete our implementation process within 6-8 weeks.

What does implementation involve?

Implementation involves a wide variety of tasks to make sure that you and your team are set up for success with our software. You have unlimited training sessions with our staff, access to our wiki, and many more options to make sure you comprehend the software.

Contact Us

Stay up to date on all things Fieldlens. Sign up below and we will send you periodic updates as well as give you a call to answer any questions you may have.

Phone: + 1 866 432 2021